Northern North Island Regional Manager
Craig grew up in Nelson and came to Auckland with the Air Force in 1998, during his time as an Avionics Technician he was involved in modernising the P3 Orion aircraft with PC based Radar systems, from there he went into IT support for the base in Whenuapai, and then in 2005 he left the forces and started Sentinel Technologies with a friend on the North Shore of Auckland.
Fast forward to 2017 and the company was acquired by TPT group and Craig stayed on as manager of Sentinel, now he is excited about the addition of IT Engine and subsequent rebrand and looks forward to a bright future for the company.
Craig is married with two young children and most summer weekends the family can be found on the water kayaking or paddleboarding.
Lower North Island Regional Manager
Amanda started working for Quay Corporate (now IT Engine) in 2006. She started part time on accounts which suited perfectly with her family. In 2010 she changed to working fulltime and took on the role of Operations Manager prior to taking on the role as Lower North Island Regional Manager. The bulk of her time is spent juggling jobs in the techs calendars and liaising with clients but she also oversees the accounts and logistics side and generally making sure everything in the office is running smoothly.
Amanda has a lot more contact with our clients in this role than she had before, and has enjoyed getting to know them better through regular contact via email or phone. Occasionally Amanda will get to meet with them face to face which she enjoys, it’s always good putting a face to a name and having the opportunity to get out of the office.
It’s amazing how much IT stuff you absorb just by working here – before Amanda started she had no idea what a motherboard, cpu or hard drive were, now she knows what these are and a whole lot more.
Senior Technical Consultant
IT Industry Experience – 12+ years
IT Engine (previously Quay Corporate) – PC construction, desktop support, server deployment, server admin, network admin, installation, etc. etc. – 12+ years
Peter has been at Quay/IT Engine since early 2000. He has a keen interest in computers and technology both inside and outside of work, and as such is often the tech that the other team members go to with technical issues.
Loyal and dependable, Peter has an innate ability to pinpoint issues, enabling him to ferret out difficult technical problems across a broad range of areas: such as wireless networking, software compatibility, server migrations, and wide-area-networks.
Peter has worked with all Windows versions up to and including Server 2008 R2, MS Exchange all versions up to including Exchange 2010.
Other successes for Peter have been in multi-site networks connected by VPN tunnels, and server recovery from backup after critical failures.
- Wellington Polytechnic – Advanced Certificate in Computing
- MCTS – Small Business Server
Senior Engineer / IT Systems Architect
Greg has been with the team since 1999. He has a great interest in mobile devices and is often called upon by other outside sources to help with their mobile solutions due to his reputation. Greg is highly qualified in Microsoft technologies and is very active in keeping himself up skilled.
He has strong problem-solving skills which also means he knows when to call on other staff with greater expertise with solving problems in the given area.
He has amazing people skills and the ability to build strong relationships with clients and colleagues.
Greg is known for his tact, diplomacy and good communication skills (and sense of humour) along with the ability to explain solutions clearly to technical and non-technical staff and to understand client requirements.
He also has a broad knowledge of technologies and applications that he can call on to plan solutions that will fit the needs and budgets of our clients and willingness to adapt to changing priorities.
He is a stickler for following best practice to ensure the solutions that we provide drive your business without interruption.
- MCSA Messaging
IT Industry Experience – 25+ years
Datacom – Network Technician
New Zealand Railways – Systems Technician
NZ Dairy Board – Network Analyst
IBM New Zealand – Field Engineer, the Team Leader (managing a team of Field Engineers)
Quay Corporate – Operations Manager
AMP New Zealand – Infrastructure Manager, promoted to Technical Services Manager
Quay Corporate / IT Engine – Senior Engineer
As you can see from his previous experience this is the second time around for Chris with IT Engine (previously Quay Corporate). After recently leaving AMP, Chris answered a call for assistance to fill in short term for a tech who was leaving. Well that was over 11 years ago now, so obviously no one paid the ransom!
Being the old guy of the tech team Chris has worked on most things within the IT Industry and still remembers carrying around large amounts of floppy disks when there was no internet to download updates and fixes from. Smart phone was a phone that looked cool!
This broad range of knowledge is called on daily to quickly diagnose and resolve an issue.
Chris is an upfront and pragmatic individual and strives to give the most honest and realistic advice he can. Once you become one of Chris’s customers you fall under his care and he will strive to make sure your IT needs are catered for whenever he gets that call. This approach makes Chris’s customers very loyal to him and him to them.
Chris loves to tinker with any and all open source software projects. This leads him to build many home NAS systems for friends and family to firewalls to filter the internet and keep their kids safe. He is also an avid gamer and spends many hours honing his skills with his two young boys, who also game, surprise surprise. As they say “the apple doesn’t fall far from the tree”.
- MCP – Small Business Server
Phil trained as a technician prior to joining the Quay Retail service department in 1998 and was head-hunted into the Quay Corporate Sales team six months later. After a three year break from IT during which he did component level repair work, Phil returned to join the Quay Corporate Technical team in 2006.
While Phil’s preferred programming language remains solder, he has hands-on experience of every Microsoft OS from MS-DOS 2.11 to present (plus a smattering of non-Microsoft environments) and looks forward to future advances that will benefit our clients. He is usually the first person the other techs refer to when media or unusual cables are required for system restoration or testing, and he continues to extend the range of formats that data recovery can be performed on in-house. In the background Phil maintains the build server which makes rolling out large desktop deployments a much simpler job. He is also an advocate for intelligent use of Group Policy.
Outside of work, Phil has strong interests in the audio visual arena. Having worked behind the scenes (and occasionally in front of the camera) with several local production houses over the past decade on numerous corporate film projects, in the past year he has been deeply involved developing skills across the entire 3D-Stereoscopic production chain from shooting to final projection. While having a preference for foreign film (today’s Hollywood fare is mostly trite), he is currently fascinated with “Studio System” era film and the music that under-pins it; free time to indulge this passion would be a bonus. For similar reasons, he does not own a television.
- MCSE Private Cloud
- MCSA Server 2012, Windows 8, Windows 7
IT Industry Experience – 16+ years
Macrocom – PC construction – 2 years
Quay Retail – PC construction, repair, diagnosis – 6 years
IT Engine (previously Quay Corporate) – PC construction, desktop support, server administration, network administration, Exchange administration, software & hardware installation, email & data migration, virtualization, etc. – 8+ years
David has been a Microsoft Windows user for over 20 years and is very familiar with the “Microsoft’ way of doing things”. Additionally, he is able to learn programs and systems that are unfamiliar to him, quickly and intuitively.
Working with businesses David has gained a broad knowledge of all aspects of IT. Within that, his focus is on email services, particularly Microsoft Exchange / Office 365. For example he excels at tracking down errant emails. David also has high reading comprehension and math skills.
Even outside the office, David is rarely far from a computer and can frequently be found playing video games with friends from all over the world. He does not enjoy writing about himself, but is happy to talk about his vacations in Europe and Japan.
BSc – Computer Science
- MCSA – Windows 7
- MCTS – Exchange 2010, Office 365, Windows 7
- MCITP – Exchange 2010, Office 365, Windows 7
IT Industry Experience – 25+ years
Deployus ( Australia )
Kelvin has been in the IT Industry for his entire career, starting way back building computers for Quay Computers Wellington. After many years repairing and building PC’s a management opportunity arose in Lower Hutt and Kelvin became the go-to person for computer advice whilst managing the store.
From there Kelvin embraced a new challenge and jumped in head first in the world of wholesale for Dove Electronics where he was selling equipment to system integrators and retailers across the lower North Island.
A few years later Delia approached him and asked if he would be interested in working for Quay Computers Corporate where he made another change into the world of “the corporate” and having to learn a whole new facet of the IT industry.
Kelvin brings a mixed bag of experience and has an extensive knowledge of products ranging from small dongles through to fully fledged server configurations.
He is always looking for ways to provide cutting edge products that will fit your needs.
Coral loves working with customers; assisting and guiding them to choose technology solutions that will work for them and their business.
Her telecommunications career started in 1995 with FibreNet NZ Ltd, a fibre optics manufacturing and supply company. She led a small customer fulfilment team; it was a busy environment where they offered the emerging technology into the NZ market. In 1998 Coral was the first employee at CityLink, the Wellington based fibre company. In those early days, she was involved with everything and anything that needed to be done; accounts, development of new systems, customer sales and support, marketing, even some fibre installation with the install boys. As the company grew, Coral specialised in sales and in 2004 became Sales Manager reporting through to the CEO. CityLink was a very exciting and dynamic company and with Coral’s leadership she helped grow the CityLink business, working with a huge range of service providers and helping customers experience the joys of fast fibre services.
In 2009 Coral had a change, moved to OZ to spend some time with her adult children (sun, sea and blue skies have always been an attraction). After coming back, she enjoyed exciting customer focused roles in the online & print media industries, short term market development assignment with a small software company and the finance industry, before joining IT Engine in 2014.
Graham emigrated to New Zealand from the UK about 22 years ago, were he completed his training as a mechanical engineer. When he was in my mid-20’s he started training in IT due to his gaming, and 3D modelling interests. He has been working in IT for over 13 years.
He has previosuly worked for companies such as Datacom, University of Auckland and Ricoh ITS.
Graham is experienced with the following: Windows Server OS’s 2000 – to present, Workstation OS’s Win 98 – to present, a large list of Server, Desktop and Laptop hardware, Office 365, Hyper V, VMware ESX, Exchange 2010 – to present, Office 2003 – to present as well as Mac OSX from Panther – to present and some Linux experience.
Graham’s interest is wide reaching in IT from building gaming systems to Networking and Security.
Senior Technical Consultant
IT Industry – 7+ Years
Sentinel Technologies/IT Engine – 6 Months
Codeblue – Service Desk Engineer
Datacom – Service Desk Engineer
Restaurant Brands – Systems Engineer
Jarred has been exposed to IT since a very young age and has acquired an extreme passion for hardware and supporting hardware issues.
Jarred’s career focus is aimed at becoming a project manager for large scale projects and migration work.
- AMES IT – A+ N+
Prior to starting his career in the IT industry, Brendon spent eight years in the Royal New Zealand Airforce as a logistics specialist. Throughout his time in the military, Brendon developed a passion for IT by building computer systems in his spare time for friends and family.
In 2009, Brendon left the Airforce and, after undergoing six months of Microsoft server and workstation training, started working for IT Engine.
Brendon is very focused on customer service; he is passionate about delivering the best possible service and solutions for IT Engine clients. His skill set is centric on Microsoft desktop and server technologies and, over the years, Brendon has built up a wide skillset that covers most facets of ICT.
Prior to her working for the IT Engine she was a stay at home mother, her hands full coping with three young children under the age of four.
When all at school she worked part time so she could be involved in after school activities.
Angela is an integral part of IT Engine and keeps the office running smoothly and efficiently in Auckland
Angela is a long standing member of the team and has worked for IT Engine (previously Sentinel) for 12 years. Initially, she worked on a part time basis on accounts, then developed into a full time position in 2017 including accounts, debt collection and the general running of the office.
She brings and extensive background in all facets of office management and administration, having worked previously in accounting and architectural practices.
Very much a proud mother she loves spending time with her family and entertaining friends with her passion for cooking.
Now that the kids are independent Angela and her husband intend to travel more.
Level 1 Helpdesk/Scheduler
Riky is the new kid on the block. He is a graduate from Weltec and has a Bachelors Of Information and Technology majoring in Networking. After working at Archives digitising material for online consumers, Riky has taken the step into the technological world joining IT Engine in September 2019. Born and bred in Wellington, Riky enjoys good food, good company, good cars and good games.
Riky is keen to get to know all of the IT Engine customers and support them with any help they need from him or the team. He keeps the team active, scheduling jobs all day and monitoring incoming emails and calls. While he is at IT Engine, he wants to learn as much as he can and develop and grow even further with the business.
Level 1 Helpdesk/Scheduler
Lucas is experienced in the IT and telecommunications, as well as in technology distribution, his roles have been varied including from onsite technician and sales through to account management and service desk work.
Lucas has a caring approach when working with clients, excellent people skills and is always willing to help. He is focusing on improving his technician skills whole working in the helpdesk to become an on-site tech in the future.
- Ames I.T – Microsoft A+
- Ames I.T – Microsoft MCSA server
- Ames I.T – Cisco network and routing
Sean has been working in the IT field over the past 15 years. He started coding in Delphi and VB at a very young age. He started his career as a level one help desk at EDS NZ, and continued to develop his knowledge and expertise in computer networking and Microsoft products configuration and maintenance. While studying a bachelor’s degree in IT at Massey University, he also obtained IT certifications, and started his own business in IT, which operated for ten years. In the meantime, he put his IT hands-on experience into training and served as IT and ICT trainer and lecturer at educational institutes and universities in Auckland.
His hobbies include reading around AI and its implication in smart homes, designing embedded systems, sensor networks, IoT and news about property and housing market.
- Master of Engineering – University of Auckland
- Bachelor of Information Technology – Massey University
- MCTS: App. Infrastructure, Configuration
- MCTS: AD, Configuration
- MCTS: Net. Infrastructure, Configuration
- MCTS: Microsoft Windows, Configuration
- MCSA: Server 2003
- A+ Network+ Security+
Senior Systems Engineer
IT Industry Experience – 14+ years
Nick started his career in Christchurch working for some of the most established and well-known IT providers to small and medium sized businesses. Using his skills as a Systems Administrator and Systems engineer, he continued to excel in all technological areas, from the physical/hardware side of technology to the Systems Administration, Systems Engineering and Troubleshooting of Desktop, Server, Data Centre and Cloud solutions to a diverse client base. More recently Nick worked for the Asia Pacific partner of a fortune 500 enterprise software solutions provider maintaining their in-house and cloud technologies as well as implementing complex ERP and Integration Systems for large manufacturing and distribution companies. Prior to joining IT Engine as their first Christchurch staff member Nick had just finished a fixed term contract as a Server Consultant for the University of Canterbury helping support the in-house Servers and Office 365 services for well over 20,000 users.
Nick has an extremely strong technical background and has worked with many complex systems including but not limited to Windows Server 2000 – 2019 and all variants in between, accounting packages such as MYOB Accountants Office, ERP Solutions from Infor and Gentree including the Infor Operating Service, Database products from Microsoft SQL Server 2000 – 2016 SP1 and MariaDB (formally MySQL), Microsoft Office 365, Microsoft Exchange, Skype for Business, Microsoft SharePoint Server, PowerShell, Visual Studio, Team Foundation Server, Custom development using C#, SQL Server, PowerShell, JSON and many other languages.
Nick takes pride in challenging technical limitations and loves assisting customer’s to improve business and technological solutions.
- Certificate in Applied Business Development and Growth (Level5)
- New Zealand Diploma in Computing (Level 6 MCSA/MCSE)
- New Zealand Diploma in Computing (Level 5 A+, NET+ and MCP)
Transition and Integration Manager
Ester commenced her employment with TPT Group in 2007 as a Service Coodinator for another of the group businesses. In 2014 she became Group Human Resources Manager prior to transitioning into the Group Corporate Services Manager role in 2014.
Ester manages a broad portfolio including human resources, marketing, quality assurance and health & safety. In 2018 her responsibilities continue to grow with Ester taking on the role of Transition and Integration Manager post the acqusiition of Sentinel Technologies and IT Engine.
Ester has a depth of experience in all areas within her role and also leads the IS09001, 18001 and 14001 international standards within the business.
- Human Resources Foundations – Human Resources Institute
- Emerging Leaders – People Leaders Education
- Operational Leadership – People Leaders Executive Education
- Degree – Accounting, Business and Management – currently studying
Group CEO, Managing Director/Executive Director (October 1999 to present)
Mike is the founder and owner of TPT Group, the ultimate parent company of IT Engine, he is the Group CEO and Managing Director as well as holding Non-Executive Director roles outside Group. Originally an electrician, he holds electrical trade certificate, electro-technology, an Advanced Dip.Business, Dip.Management, Dip.Integrated Risk Management and a Dip.Project Management. In 2017 he was one of two global recipients of the prestigious Beta Gamma Sigma Entrepreneurship Medallion, while in 2014 he was a finalist in the EY Entrepreneur of the Year Awards for New Zealand. Mike is a Board Member of several New Zealand Not for Profit organisations including being the Chairman of The Runway Foundation.
Group Independent Chair (July 2014 to present)
Graeme was the Managing Director of Barclays Private Banking globally and also held CEO roles for Barclays in Canada, Australia and New Zealand, spanning 13 years. He has been CEO of both the New Zealand Racing Board and Public Trust in New Zealand. In addition to TPT Group company roles, he also chairs other private entrepreneurial firms. His previous governance roles include independent directorships for The Warehouse Group Financial Services, PGGW Finance, the NZ Spinal Trust and Toronto East General Hospital.
Group Independent Director (July 2014 to present)
Brendan is a highly regarded New Zealand commercial lawyer residing in Auckland as a Partner with Daniel Overton & Goulding. Brendan specialises in acquisitions, commercial law and commercial property. He also holds various Independent Trustee roles as well as Director roles. One of his current roles includes being an Indpendent Director of listed company Just Water International.