Thank you for getting on to our networking issue in lightning-fast time!
Your scheduling skills are legendary. The mere fact that you called to let us know you had spotted a small window in Greg’s calendar and swiftly chucked him into it was enough to defuse our stress and worry, even though it turned out the problem was a severed cable and nothing that could be solved by Greg, fabulous engineer though he is!
IT Engine has saved our bacon so often over the years, we may as well open a café and serve it for brunch. Cheers, Joanna.